Americans are happier with streaming video than their old TV subscriptions

Video-streaming services scored among the highest in the telecommunications categories tracked by the American Customer Satisfaction Index. Twenty-eighteen was the first year the index assessed video-streaming services, and the category debuted with a score of 75 on the scale of 100; scores for both subscription TV and internet services fell 3% in the last year. – Ashley Rodriguez, Quartz https://ift.tt/2rZKCsf
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